Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. If connected to a 2.4GHz network, skip this step to the next one. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. My color Gosund hasn't been working for 2 weeks. 2. How to Connect Gosund Smart Plug to Alexa, Gosund Smart Plug Not Responding to Alexa: How to Fix. Same here. Get free, zero-commitment quotes from pro contractors near you. Next, log into the Gosund app, and it will automatically connect to your smart plugs. Insert the Gosund smart plug into the socket you want to use. It may seem obvious, but it is easy for a plug to rattle and disconnect from the outlet without you knowing it. Press and Hold the Action Button to Continue with How to Factory Reset Gosund Mini Smart Plug. As a result, we can speak to how long these will last over time. After the fourth cycle, the bulb will flash, indicating that the reset was successful. And the connection will fail if your Wi-Fi password is incorrect. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. Install the Amazon Alexa App on your phone and sign up. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. 1. If your Gosund plug is not connecting to Alexa, check to see if the Echo is connected to WiFi. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. Gosund smart plugs are known for being easy to set up. On the next screen, select Add Manually and tap Socket (Wi-Fi). But if youre connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. You can use your Gosund account info to sign in. More so, check for updates and update the appif theres any. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. Press J to jump to the feed. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. Where is your Alexa device located? Must be on Alexas end. Step 3: Link your Gosund account to skill. If EZ pairing mode isnt working, switch to. Technology has advanced to the point where setup is fairly easy no matter which brand you buy. Outdated firmware can also cause the smart plug to be unresponsive. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. Same with my GoSund lightbulbs. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. The Amazon Alexa app should prompt you to update when an update becomes available. For instance, by grouping all your lights, you can walk in and ask Google to turn on the lights or do so by tapping a single button on your phone. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. Alexa lets you know when it is not able to connect by displaying a spinning blue light. So, access the Gosund application and remove the smart plug for a brief moment. As someone else mentioned, my must sit in the same database. The blue light may look purple. That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. If your Amazon smart plug is not responding, make sure the outlet its plugged into has power. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. Even if you cant think of more than one thing to connect now, once you see how much easier it makes your life, youll likely want to add other items in your house. You will have to rely on someone from the store to get you a new system. Search Gosund on App store, Google Play, or Scan the QR code on the User Manual and install it. So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. ). A CNET editor since 2013, Ry's beats include smart home tech, lighting, appliances, broadband and home networking. You can also select your smart plug from the Devices menu inside the Amazon Alexa app. You can give each plug a name to make it easy to turn things on and off using voice control. Anyone else know what's going on? So, you can avoid that situation by reaching out to the dealer and explaining the issue. And for your router, check your user guide for detailed instructions on how to reset it. Learn how the long-coming and inevitable shift to electric impacts you. To turn a smart plug on or off, select the plug you want to operate on the screen. I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). The indicator of the Gosund smart plug should rapidly blink during connection with electricity, that means you can click Confirm indicator rapidly blink directly. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. You wont just want to manage your items when youre home. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. Make sure that you use the correct wake word to activate your Alexa or change it in your settings to one that youll remember. Smart plug not responding - 6 causes & fixes You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. DWYM is your trusted product review source. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. Is Gosund compatible with Alexa? About Us | Contact | Privacy Policy | Linkedin | Pinterest. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. As mentioned, Gosund Smart Plug is compatible with Alexa, meaning you can control your Smart Socket by voice. Now choose a device (Echo and the like). Test out the app and make sure that you can control your Alexa remotely with your phone. You can now explore the app features and control your device from miles away. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. Ensure Youre Connecting to the Same Wi-Fi Network Used on Your Phone, 7. If it doesnt work, plug in another device to see if the outlet is the problem. So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. Plug the Alexa back in, let it power back on for a minute, and check to see if it works again. 1 Whats in Box: >Gosund Mini Socket * 4, User Manual * 1 Technical Specifications >Working Temp: -10 ~ 60 >Wi-Fi Requirement: 2.4Ghz Only >Rated Voltage: 125V >Rated Current: 10A Max >AC Frequency: 2.4 Ghz >Max power: 1200W Note: 1. Wait 3-4 seconds, then repeat two more times. Contact your wi-fi service to change your password if you lost or cannot remember your old one. 8.Talk to Echo "Alexa,discover devices",Wait till Echo says "Discover is completed"; Open the Gosund app and sign up with your email address. Re-adding the devices didn't work. We are a team of passionate homeowners, home improvement pros, and DIY enthusiasts who enjoy sharing home improvement, housekeeping, decorating, and more with other homeowners! When complete, Alexa App will display a confirmation note . I don't want to return it. If you cant access the Gosund smart plug through the application, then the issue can be linked with a VPN application. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; Enter a name for your device and tap Save. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. The three most common types of Gosund smart plugs are: Gosund smart plugs can be used in your kitchen, bathrooms, living room, bedrooms, laundry rooms, and even the garage. *Alexa,set bedroom light to green. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thank you! Doing so causes the router to re-connect to all devices on your Wi-Fi network, and this process helps clear up any glitches that may cause communication issues between your devices. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Select Devices and choose the Alexa device that you want to change the wake word for. Verify the Network Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Oddly, my SMart Life plugs work fine though. You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. Whether you encounter difficulty setting up the device or it isnt giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. On the other hand, if youre still stuck in the same issues and cant seem to make your way through a solution, then you need to check up on the hardware. Very aesthetically pleasing. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. To find the Virtual ID, please open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". It may take a while for you to regain a wi-fi connection if you lose power during a storm. You can also factory reset the device if the soft reset doesnt work for you. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . Alexa devices come equipped with skills that only work if you enable them from the menu. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? Power outage or power surge. Whether you're looking for a step-by-step guide on fixing an appliance or the cost of installing a fence, we've here to help. 2. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. Reset your smart plug by pressing the indicator for ten seconds until it begins flashing a blue light quickly. Next, wait for Alexa to connect to Smart Life. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Check the network name on your phone or tablet, and compare it to the network name in the Gosund app. Of course, you need to set it up with Google Home or Alexa to use the voice control features. Your device will work either under gosund or tuya. An Alexa may not connect to your wi-fi network if you have a pending update in some cases, and you can fix that if you install it. Same issue here. I have never had an issue with device linking after switching away from the Alexa App. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). (Find Out Now! Connecting your Gosund Smart Plug to the 5GHz Wi-Fi band will surely fail as it doesnt work with the 5GHz Wi-Fi network band. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. Ensure your Wi-Fi password is correct, else the connection will fail. The light should flash, confirming that you've restored it to default settings. Scheduling allows you to prevent power-hungry devices from being left on longer than needed. Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. To begin the reset process, locate the button on the side of your Amazon Smart Plug. I didnt even have to download the Tuya app. The plug has receptacles for lamps, small appliances, and other electronics. Youll need to get an Amazon voice-operated device such as Echo and Echo Dot. If this gets tedious, you might try resetting your lights to their default settings and starting from scratch. Insert the Gosund smart plug into the socket you want to use. If your smart plug is not working, check the breakers for the wall outlet. Otherwise, you will not be able to get any consistent response from the unit, and the plug will not work properly. Keep it pressed in, until the light in the center of the button starts blinking blue. How to Fix Alexa 1. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. See how to set up your Gosund Smart Plug with Alexa below. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). If issues persist, contact Gosunds for customer support. Second, plug in a lamp or other small appliance to see if it gets power. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Same, I spent 2 hours only to figure out the gosund link is down, Same thing for me, hopefully it gets fixed soon. 3. I'm hoping it works sooner rather than later. Please open the Gosund app- click the device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". Fail to do so, and you'll need to start the reset process again. It will work with your Gosund login/password. Here's a step by step guide: Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. Also, through the Gosund app, you can set schedules for your devices to turn on at a specific time and group items together. Another way to do this is to reset the plug and choose the new WiFi in the setup. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. 2. 3. Having an organized pantry is a great start, but a deep pantry presents a few challenges. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. #Must Have. I get the same error message every time. " Turned on the Tuya skill and boom, works like new. So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand.