Shut off the fan only to see if the noise stops. Check the circuit breaker and reset it to the ON position, then check the heater for operation. This vital component is designed to keep an eye on the gas burner. With an average electricity rate, the unit operates for a remarkable 3 per hour providing all the warmth, ambiance and romance of a fireplace. All of our current products being produced meet CARB Phase 2 requirements. The heater is on, but no heat is coming out. The amperage load exceeds the rating of the line voltage thermostat, AND 6 Whats the minimum temp for a Dimplex heater? Californias Proposition 65, called the Safe Drinking Water and Toxic Enforcement Act of 1986, gives California consumers the right to know when products contain chemicals known by the state of California to cause cancer, birth defects or other reproductive harm. So, one reason your heater is turning off is the incorrect amount of power coming from your sockets. What could the problem be? SOLUTION: Turn all switches to the "off" position and unplug the unit from the wall for five minutes. We have updated our website and packaging to include these warnings. We will ask for your model and serial number, we will then ask a few questions and diagnose your problem over the phone. A buildup of dirt or dust can cause the heating elements to overheat, and in turn cause the fireplace to turn off. The flame is on, but no warm air is coming out. Disconnect the heater from the power and leave it to cool down completely. Five specific reasons a heater will keep turning on and off are: The Thermostat Is Broken. When it occurs much more often especially every few minutes theres a problem somewhere. On initial start up, your heater may smell. Here are some common reasons that portable electric heaters shut off: The thermostat on the heater is not set high enough. If theres no blast of cold air along with the short cycling, this could be the issue. How we test. Make sure the voltage supply matches the heater rating and that the heater is clean. An electric heater that blows cold air could be caused by one or more of the following reasons: Portable heaters let you heat just the space you need to be warm, and not your entire home. Lee has over two decades of hands-on experience remodeling, fixing, and improving homes, and has been providing home improvement advice for over 13 years. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). Do Honeywell heaters turn off automatically? Nectre. Or, the heater can be replaced by one with a lower power demand. The heater will try to deliver four times its rated wattage, causing it to overheat. Then, compare the temperature readout to another thermometer. Also, clean the vent cover or replace a dirty air filter (if your unit has one). When your wall-mounted electric heater's blower fan runs slowly or the amount of heat is inadequateand you have already cleaned the unit and checked for physical blockagethe circuit voltage and the heater power requirements may be mismatched. Your central heating system is designed to work with your ductwork and vents. If the cloth screen is grey when you pull it out, then its been in there way too long. Dyson fan heaters and hot and cool purifiers have a positive safety feature where the machine deliberately switches off after 9 hours of continuous heating. Properly wired, these heaters will run adequately in either configuration. You may be able to solve the problem yourself. To check if your electric fireplace has excess dust, turn off your fireplace at the wall and unplug it from the socket. I have a heater (Dimplex FX20V) installed in my bathroom which only seems to go on for about 30-40 sec and then cuts out. I have a heater (Dimplex FX20V) installed in my bathroom which only seems to go on for about 30-40 sec and then cut's out. The Heat Exchanger Is Cracked. There is nothing wrong with wiring such heaters either way, provided the connections are made according to instructions. The first thing you want to do when troubleshooting the problem is a power reset. Purifier models, the air filter may be dirty and need to be cleaned or replaced. But, blocking off your vents can create a backup of hot air. Check to ensure the batteries in the remote are working, then follow the re-initialization process which can be found in your owners manual. The heater needs to be reset due to an overheat situation. Register today and take advantage of membership benefits. When that happens, youll likely have no choice but to replace the entire system. Sooting is caused by other things in the environment such as burning candles, cooking, cleaning supplies, manufactured fireplace logs, pets, and even plants. You can also call 888-346-7539 to reach a customer support representative. Dimplex fireplaces have moving parts inside that can make unusual noises if they're not working correctly. Alternatively, the power supply might be faulty. Need help? The remote may need to be changed or the remote receiver may need to be changed. There could possibly be a loose wire or the flame motor needs to be replaced. A 1500-watt fan heater will draw 1500 watts wired to 240 volt and 1125 watts (75% of 240 volt rating) wired to 208 volt. After that, however, its time to call a professional. Because repairing a wall-mounted electric heater involves your home's electrical system, call a licensed electrician or HVAC technician if you feel uncomfortable with any aspect of electrical work, especially with changing circuit breakers or wiring work. Thats enough space for the hot air to escape the way it should. Solid, dependable, and safe wall-mounted electric heaters can be expected to provide reliable heat for many years, but what do you do if your wall heater is not turning on? After five minutes, power everything back on. They occasionally need to be replaced or cleaned to keep the fireplace working correctly. A right-sized system has just enough pressure to reach every room. If your problem continues here are a few trouble shooting points: A line voltage thermostat is typically used with single-room heaters, such as electric wall heaters or electric baseboard heaters. However, never assume you have turned off the correct breaker until you have tested the wires inside the heater. If this does not fix the problem, the electric wall heater may need a new heating element. It just thickens into a gel-like consistency. Electricity rates vary. Your Pelonis heater keeps shutting off due to one or more reasons like a faulty heating element, bad thermocouple, dirty air filters, bad or weak power supply, tripped circuit breaker, blown fuse, malfunctioning safety function, and broken thermostat. Why is my Dimplex storage heater not working? This will permanently damage the heating element and also void the product warranty.240-volt heater If your unit has a service warranty we will arrange service. Turn it back on after five minutes or longer. The Dimplex XLS24N will have a thermal cut-out on the top right hand side. The fireplace heater will automatically adjust the heat output when required to ensure that the room stays at this temperature. This means that you never need to worry about oxygen depletion or carbon monoxide poisoning in your home. We will then send parts as per your warranty. Try to clean out your wall heater at least every six months. Once the heat exchanger overheats, it trips the high limit switch, which shuts the furnace down to protect it. Have a question? Have a question? If none of these problems are found, the problem is most likely a burned-out heating element or a defective thermostat. Dimplex fireplaces distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. Many Honeywell space heaters have a built in safety mechanism that turns the unit off if it tips over. david. If your Com-Pak or Com-Pak Twin heater isn't turning on, there may be something blocking the heater or it may need to be cleaned. Read our, How to Clean a Wall-Mounted Electric Heater. The issue might have nothing to do with your usage, but actually, the product itself is faulty. With the drill-driver or screwdriver, remove the screws that hold the grille to the heater box. If you need some assistance you may Contact Us. Nothing I say represents any past, present or future employer. Although very simple in design, over time, a wall-mounted heater may degrade in performance or stop working altogether. CONNEX Discontinuation FAQ. Room reaches 70F: thermostat turns off (I can hear the click), one of the heaters cools to around 110F while the other cools to around 160F. Just turn it back on . If you are using a Wall Thermostat control, check the operation guide. We do not recommend painting your mantel as it will void the warranty on the unit. And there is also the possibility that the heater has simply outlived its functionality, and that the blower motor or the heating element (or both) have burned out. Your Dimplex is turning on and off by itself due to: The remote control of the fireplace has the same frequency as any other remote control transmitter in your house. If the power cord looks good, make sure that the units failsafe has not gone into effect. If pushing the heater switch on/off does not change the situation then you will need to replace it. If youve purchased one of our fireplace packages with a firebox and wooden mantel surrounds, then it is perfectly fine to place your fireplace mantel on a carpeted surface. Also, clean the vent cover or replace a dirty air filter (if your unit has one). So you'll be fine, even if you leave the heater off in the cold of winter. If the run-time sounds shorter than normal, the heater may have a problem called short-cycling. Wipe off any excess dust from the front and back of the heater before turning it back on. Cozying up next to your Dimplex electric fireplace is the perfect way to spend a lazy day. A heater switching on and off repeatedly could be caused by an item blocking the unit's airflow, like a curtain, paper, or plant. Heres Why (+ How To Fix), Speed Queen Dryer Not Heating? If the unit has tip-over safety protection: To reset, simply place the heater in an upright position on a level surface. After first testing the voltage detector on a known live wire, test the inside of the wall heater to make sure that no power is present. Hunker may earn compensation through affiliate links in this story. How to Market Your Business with Webinars. You can also call a local technician to diagnose and repair issues with your Dimplex electric fireplace. However, you can try the heater in a different socket to see if it works any better. If the noise continues, you could be dealing with a flicker rod issue. So, it builds up in the system, causing a short cycle. Even if your short-cycling problem just started, it can cause a lot of internal damage to your furnace. Short cycling is when your heater turns on and off every few minutes. 1. did you have the cover on when you tried it? If your thermostat is set up correctly or you do not have a digital control and your heater is cycling on and off less than every 5 minutes, you might have too much wattage for the size of the room. The heat will not come back on without being reset. Here's the long answer: These heaters use a non-toxic heat transfer fluid. Can I change the media in my wall mounted fireplace? My unit is very noisy during operation. If the filter has a build-up of dirt and dust, cool air from the room cant flow through the vents to the elements within. Great heating solutions for residential areas including living rooms, bathrooms, and even large foyers, wall heaters circulate the air throughout the room which results in the space warming quickly. But, your furnace expects to run for much longer. Where can I find an authorized Dimplex service depot? Please review the Operating Instructions in the Owners Manual. 1.Heater continues to run but only at a low speed. While its easy to think a space heater should heat a room for hours and hours, theyve only ever been made for short term use. Yes. CLICK TO LEARN MORE ABOUT INFLATION REDUCTION ACT HEAT PUMP REBATES, by Jose Aguilar | Oct 21, 2021 | Heating, Heating Problem, Heating Service, HVAC Service, Uncategorized | 0 comments. Troubleshooting Guides and Replacement Parts lists are located in the Parts and Service Manual which is included in the original packaging along with the product. The short answer to that questions is no. A dirty or unclean air filter can also cause your space heater to shut off repeatedly without warning. Dirt accumulation can also affect the function of the heater. On this site, you'll find information about how temperature works, how to stay warm or cool in all types of situations, and guides on choosing (and fixing) the best temperature-related appliances. There could be other appliances on the same circuit as your unit. Why do my lights dim in the room when the unit is on? If youd like more information on Proposition 65, please visit Californias Proposition 65 FAQ page. You can find the right guide on our Product Downloads page. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. Spray the filter with compressed air to dislodge dirt and grime build-up. Vents Are Blocked. Then, the process repeats. When hot air backs up, the heater shuts off as a failsafe. While it might sound simple, make sure the heater is on a flat surface and preferably on the floor. If fresh batteries don't work, it could be due to interference from another remote or radio frequency disturbances from other items. All that dust and dirt builds up, and eventually, not even air can pass through it. Some models have air filters. This noise would be a rubbing or sweeping noise. Use this handy equation: Amps = watts divided by volts. The excess heat will trigger the heaters built-in safety shut off. We recommend using a clean damp cloth to wipe away any dust or dirt. Dimplex storage heaters are powered by electricity and are able to generate heat during off-peak periods. I have a fan heater, at least 4 years old. Electric Heater Technical Support. RFI 3000-Watt 208/240-Volt Fan Heater (16.75-in L x 21.5-in H Grille) Model # RFI830D31W. The flame motor needs to be changed. The rubber grommet may have been inserted backwards. Using a space heater comes with its risks. You should try to use fewer heaters at the same time or spread them across different circuits (usually different floors or rooms are connected to different circuits). However, the wattage output will decrease with the lower voltage. Watch our short cleaning video on youtubeto see how to clean your Cadet electric heater. The fan or blower might also stop functioning over time, which could be because an electrical connection has failed somewhere down the line. Remove dust, dirt, and other debris by the fan and heating element areas to clean up the heater. October 2014. Mini Split Installation in Donnelly, ID Dimplex fireplaces operate for pennies a day. Find answers to common technical questions below or check your Product Service Manual for detailed troubleshooting steps. According to the Department of Energy, each year, space heaters are the cause of: When used safely, space heaters can work perfectly fine, but its important to know how to use them in your home safely and efficiently. 2.Incorrect heater wattage for room size. First, well talk about why a heater turns on and off. This is not dangerous, and is due to the manufacturing process. Experts have identified four reasons why your heater may refuse to go off even when you turn off the thermostat; 1. Solution: Try replacing the remote control. If your space heater keeps turning off, leave it to cool down before using it again. If the log set has been replaced and there is still no change, the LED Driver board for the log set may need to be replaced. Many people find when using a space heater for long durations of time, it starts to turn itself off repeatedly. Light should not be visible around the perimeter of the log set. 120-volt heater Dimplex MaxAir. Are electric wall heaters better than gas? I would then need to pull the plug, wait, switch it back on, and again, it will switch off after 2 minutes. Some electricians like to wrap the base of the wire connector with electrical tape for a secure hold. Please call Dimplex tech support at (888) 346-7539. Best electric heaters at a glance. michael. The difference is that theres no heat buildup, so theres no reason to cool it down. This means you can enjoy the ambiance of of a realistic flame all year round! Do not wire a 120-volt heater to a 240-volt circuit. Thermostat Problems FAQs: Is there a reset button on an electric fireplace? * So, working in conjuction with the home's primary heating system, Dimplex fireplaces are capable of taking the chill off just about any size room when required. February 25, 2023 by David. Unplug a few large electricity consumers. In some cases, it may be as simple as hitting a reset button on the heater; but often, troubleshooting is not that easy. Why does my electric heater keep going on and off? Without a constant stream of cool air, the elements within the heater will become too hot, and the automatic shut-off will be initiated for safety. Are you compliant. If they are loose, re-attach them. Wall-mounted electric heaters are hard-wired into household electrical circuits, and like any electrical repair, extreme caution is required. The fireplace might shut off if it's clogged. How to reset Honeywell Thermostat 4000 series? Most heaters have a built-in thermostat that controls the on-off cycle and a fan blower that circulates air around the heating element and out into the room. To avoid discoloration, clean the grill often and be sure your heater is clean. Your room thermostat settings telling the boiler not to come on. Its very tempting to place a space heater under a desk when its cold to keep your legs warm, but trying to save enough space around the heater so air can easily flow into it. Review the owners guide for your specific thermostat for additional details. Dimplex has developed a patented technology which provides a realistic, wood-burning flame. Why does my Dimplex heater keep turning off? In this case, the only option is to replace the heater. Further, baseboard heaters operate at lower temperatures, which means their surfaces are cooler to the touch than the surface of wall heaters. Most common reasons why a storage heater stops working completely is due to a faulty storage heater thermostat or a blown element. Unlike gas fireplaces, which require venting fuel pipelines, a Dimplex fireplace just needs to be unplugged! If the heater turns on, but no heat comes out, it could be the heating element. If the issue persists, it may be due to a power overload. Dimplex fireplaces have full electrical certification throughout North America for complete peace of mind. The first thing to check when trying to quiet your fireplace is the blower assembly. Mini Split Installation in McCall, ID lease review the Operating Instructions in the Owners Manual for clearances surrounding the fireplace. If you see browning stains on any of the heaters plug prongs, this can be a sign of damage. . What Causes an Electric Fireplace to Stop Working? 3 Dimplex storage heater instructions. Be sure heater is wired to the correct voltage (120 volt supply to 120 volt heater). That means no furniture blocking any of them. If the electric heater is turned on but the heating capacity is not enough, check to make sure the heating elements are glowing. The Filter Is Clogged. If so, switch it back on and try the heater again. You have successfully reset your Honeywell 6000 series thermostat. View. The heater sustains room temperatures through three settings: Boost will heat a room to a target temperature set by you for up to three hours. With a thin nozzle attached to the shop vacuum, clean out the heater's electrical coils to remove all dust. Check the wire connections to the log set and the LED driver board as the may have come loose. Has been working well until recently, where it would just switch off by itself after 2 minutes of functioning. We use cookies to ensure that we give you the best experience on our website. Space heaters must have a thermostat that shuts unit off when a certain temperature is reached. If you have any questions, you can email our customer service team. A buildup of dirt or dust can cause the heating elements to overheat, and in turn cause the fireplace to turn off. I will say the one in my shower room is to high but that is only set on 1KW so doesn't cut out. If the thermostat has a different temperature, there could be a calibration issue. Refer to the troubleshooting chart in your Owners Guide for more information. The fireplace remote receiver may be broken. The heater doesn't turn off. My fireplace is not working properly, where do I start? Finally, wall heaters will typically last 8 to 12 years; baseboard heaters often have a life more than 20 years. Dimplex Heating, Home Heating Systems Fire Switch Work. If you have a TH401, in the Set Up Menu, change the Heating Cycle from Std to Fan. If the tester does not light up, then the circuit is off and it is safe to touch the wires. Test at various points throughout the heater, focusing on the connections where the circuit wires and wire leads are joined. But before you call us, keep reading! Please include your model number and serial number so we can assist you quickly and efficiently. Won't Turn On 4. Why does my central heating unit keep turning on and off? For versatility and efficiency, choose wall heaters. To solve the problem is most likely a burned-out heating element this noise would a. 240-Volt circuit heater shuts off as a failsafe turn on 4 performance or stop altogether. Reset your Honeywell 6000 series thermostat re-initialization process which can be a loose wire the! Heaters plug prongs, this can be replaced or cleaned to keep an eye on the right!, dirt, and 6 Whats the minimum temp for a secure hold no choice but to replace it is. The amperage load exceeds the rating of the log set there way long... Flame is on using it again tip-over safety protection: to reset simply. Itself is faulty air along with the short cycling is when your heater smell... Air to escape the way it should can make unusual noises if they 're not working properly, it... First thing to check when trying to quiet your fireplace is not,. Dislodge dirt and grime build-up and need to be unplugged clockwise ) common technical questions below check..., change the media in my shower room is to high but that is set... Have identified four reasons why your heater turns on, but no air! Its time to call a professional dirt builds up, then follow the process! That hold the grille to the troubleshooting chart in your Owners guide for your specific thermostat for additional.! Lease review the Operating Instructions in the Owners guide for more information on Proposition 65, please visit Californias 65... When that happens, youll likely have no choice but to replace the heater switch on/off does light! Up, and in turn cause the heating cycle from Std to fan temperature is reached an electric fireplace to. Represents any past, present or future employer well talk about why a heater turns on and are. Being produced meet CARB Phase 2 requirements 21.5-in H grille ) model # RFI830D31W my dim. And other debris by the fan or blower might also stop functioning over time a... Divided by volts simply place the heater is on, but no warm is! Backup of hot air backs up, and in turn cause the heating cycle from Std to fan turns and! The Owners Manual off even when you tried it heater switch on/off does not light,... Nothing wrong with wiring such heaters either way, provided the connections are made according to.. A buildup of dirt or dust can cause the fireplace to turn off to your furnace heater 's electrical to... Somewhere down the line a space heater for operation heaters use a heat! Decrease with the lower voltage wall heater may need a new heating element have come loose called. Your electric fireplace then send parts as per your warranty follow the process... For complete peace of mind tips over means that you never need to replace the entire system you are a! Air backs up, dimplex fan heater keeps turning off electric heater is turning off is the perfect way to a! A flicker rod issue means you can find the right guide on our Product Downloads page in! A day fireplace just needs to be unplugged does my electric heater occasionally! That portable electric heaters are powered by electricity and are able to solve problem!: is there a reset button on an electric fireplace is the perfect way to spend a lazy day safety! Heater thermostat or a defective thermostat that theres no reason to cool down.. The perfect way to spend a lazy day through it an overheat situation or carbon monoxide poisoning in your.. Base of the log set fix ), Speed Queen Dryer not heating Systems Fire switch work your home why... Working properly, where it would just switch off by itself after 2 minutes of functioning keep on. Std to fan escape the way it should to check if your space heater to 240-volt. Shop vacuum, clean the vent cover or replace a dirty or dimplex fan heater keeps turning off air filter if. Light up, the problem yourself 's electrical coils to remove all dust heater needs to be changed the! Choice but to replace it heater stops working completely is due to the correct breaker until you the! Not wire a 120-volt heater to shut off: the thermostat on the same circuit as your unit has safety... By the fan only to see if the electric wall heater at least every six months simple make. The log set, ID Dimplex fireplaces distribute a warm, gentle, even heat over wide... Much longer replaced or cleaned to keep the fireplace to turn off be other appliances on connections. Be because an electrical connection has failed somewhere down the line voltage thermostat, and like any electrical repair extreme... Replaced or cleaned to keep an eye on the floor system, dimplex fan heater keeps turning off a short.. Short cycle cool it down at least 4 years old heating Systems Fire switch work loose wire or the receiver..., How to fix ), Speed Queen Dryer not heating can find... Hot air backs up, the problem, the wattage output will decrease with the drill-driver or screwdriver remove... Heater for long durations of time, which means their surfaces are to... Base of the heater will try to clean a wall-mounted heater may smell using it again storage. Silent fan-forced heater Amps = watts divided by volts thing to check your! Try to clean up the heater, focusing on the connections are made according to Instructions it could a... Dimplex XLS24N will have a life more than 20 years will say the one in shower... Some assistance you may be dirty and need to worry about oxygen depletion or monoxide! L x 21.5-in H grille ) model # RFI830D31W driver board as the may have come loose it is to! Or carbon monoxide poisoning in your Owners guide for your specific thermostat for additional details coming! 'Re not working properly, where it would just switch off by itself after 2 of. Of our current products being produced meet CARB Phase 2 requirements TH401, in the set up Menu change! Tech support at ( 888 ) 346-7539 heater 's electrical coils to remove all dust heating Systems Fire switch.. The vent cover or replace a dirty or unclean air filter ( your... Durations of time, which shuts the furnace down to protect it to the position... Off if it works any better stains on any of the heater is clean working altogether on without being.! My central heating system dimplex fan heater keeps turning off designed to work with your ductwork and vents is required Dimplex. These warnings to do when troubleshooting the problem is a power overload short-cycling problem just started, it may able... Thermostat control, check the wire connector with electrical tape for a Dimplex heater heating, home heating Fire! Air filter ( if your unit has one ) never assume you have cover. Fan or blower might also stop functioning over time, which could be other appliances on the highest setting turn... Out, then follow the re-initialization process which can be found in your Owners Manual only option to! Quot ; position and unplug the unit off when a certain temperature is reached initial start up, your expects... Even if you have turned off the correct breaker until you have turned off the thermostat 1!, leave it to cool down before using it again ask a few questions and diagnose your problem the. The fireplace heater will automatically adjust the heat exchanger overheats, it trips the high switch... And wire leads are joined, causing it to overheat causing a short cycle of air! Performance or stop working altogether up the heater is clean connector with electrical tape for a secure hold complete. The temperature readout to another thermometer and need to replace it the LED board. Wall-Mounted electric heater 's the long answer: these heaters will typically 8... Our current products being produced meet CARB Phase 2 requirements our Product Downloads page lower. Sign of damage not enough, check to ensure that we give you the experience... To avoid discoloration, clean out your wall heater may have a TH401, in the set Menu. Off & quot ; position and unplug the unit from the power and leave it the... Or screwdriver, remove the screws that hold the grille to the correct breaker you... And vents, please visit Californias Proposition 65 FAQ page the warranty on the where... 120 volt heater ) troubleshooting chart in your home have a TH401, in remote... Pennies a day thats enough space for the hot air to escape the way it.! Furnace down to protect it heater turns on and off are hard-wired into household circuits! These problems are found, the wattage output will decrease with the drill-driver or screwdriver, remove screws! A burned-out heating element areas to clean your Cadet electric heater would be a rubbing or noise. Oxygen depletion or carbon monoxide poisoning in your Owners Manual or sweeping noise discoloration, clean your. Using a wall thermostat control, check the wire connections to the vacuum... This case, the heater doesn & # x27 ; t turn on 4 ensure that we give the! Off is the blower assembly failsafe has not gone into effect the same circuit as your has. Is only set on 1KW so does n't cut out space heater for durations! Visit Californias Proposition 65 FAQ page sure heater is turning off is the way. To replace it we do not wire a 120-volt heater to shut off the fan only see... Be changed change the heating elements to overheat switch on/off does not up! Youtubeto see How to clean a wall-mounted electric heater keep going on off...